What Sets Us Apart

A Record of Excellence

How well a company keeps its customers over a period of time, determines their customer retention rate. It is an essential factor in the facility services industry and at ResourceOne our client retention is among the best in the industry.

ResourceOne retains customers through providing personalized quality service, communicating effectively, rewarding loyal customers, and offering innovative products and services.

ResourceOne's customer-centric approach enhances our understanding of what our customers are seeking, and we provide them with a personalized experience. Through this approach, consistent praise has been generated from clients who appreciate our accessibility, responsiveness, and attention to detail. A customized strategy is developed for each customer that aims to deliver more than what our customers expect.

 

Keeping pace with the evolving needs of our clients by finding ways to stay ahead of problems is a hallmark of our value.

A Step Above The Competition 

At ResourceOne, we believe our competitive advantages are holistic. Whether it be in respect to value, leadership, quality, or communication, we believe our approach to achieving client peace of mind is both thorough and appreciated. Here are just a few of the things that set resource one a step above the competition. 

 

  • Sole source Cleaning / Facilities Provider

  • Full range of cleaning services

  • Innovative & Sustainable programs

  • 24-hour emergency services staffed by Rapid Response Teams with typical response times less than 45 minutes

  • Environmentally friendly approaches

  • Advanced safety & training programs Management support & planning

  • Self-performed service

  • Highly efficient procedures

  • Stringent hiring processes

Tel: 508-906-6075

Fax: 508-906-6077

Email: customerservice@r1ne.com

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