ACCOUNT SUPERVISORS
Each ResourceOne Account Supervisor is dedicated to a single
property. We believe that quality suffers under roving supervisors
who must attend to more than one building. Your ResourceOne Account Supervisor has only your needs to focus on and is on
site as all work is performed. All Account Supervisors carry Nextel
two-way communication radios and cellular phones, so they can be
reached 24 hours a day.
The
Account Supervisor’s Responsibilities include:
·
Ensuring that all employees under their
supervision adhere to all practices, standards, and regulations set
forth by ResourceOne, by your company, and by your tenants.
·
Acting as liaison between you and your tenants
to handle any problem or special request. This liaison role
promotes a close working relationship between the tenant and ResourceOne and alleviates your concern for the tenant’s daily
maintenance needs.
·
Conducting daily inspections to ensure that all
scheduled maintenance tasks have been performed according to
specifications.
·
Maintaining all periodic work records including
the Daily Supervisor’s Report completed each day for your
inspection.
·
Checking your Client Log Book of special
maintenance needs and tasks daily and fulfilling requests in the
timeliest fashion.
·
Maintaining all storage closets and ResourceOne equipment and supplies, keeping them in a safe and
orderly manner.
·
Reporting to the ResourceOne Area
Manager on a daily basis concerning: quality of the crew’s
performance; any personnel problems that may arise; special requests
from tenants or management; condition of equipment; ordering of
supplies; progress on periodic work.
·
Ensuring that the ResourceOne custom
maintenance program designed for your property is running smoothly
and incorporating any changes made for quality improvement.
